Workshop | School Quality Assessment and Assurance Framework (SQAAF)

Beneficiary Satisfaction | SQAAF Series Topic 02


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Beneficiary Satisfaction - School Quality Assessment and Assurance Framework (SQAAF)

Workshop Learnings

  • Participants will reflect on the positive/ negative impact of satisfaction/ dissatisfaction of school beneficiaries on its functioning
  • Participants will explore mechanisms to gauge beneficiary satisfaction
  • Participants will appreciate the importance of data driven analysis in education quality management system
  • Participants will build clarity on the difference between needs and wants
  • Participants will explore how to employ action plans to minimize adverse and maximize positive impact of beneficiary perception of the school

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