Beneficiary Satisfaction - School Quality Assessment and Assurance Framework (SQAAF)
Workshop Learnings
- Participants will reflect on the positive/ negative impact of satisfaction/ dissatisfaction of school beneficiaries on its functioning
- Participants will explore mechanisms to gauge beneficiary satisfaction
- Participants will appreciate the importance of data driven analysis in education quality management system
- Participants will build clarity on the difference between needs and wants
- Participants will explore how to employ action plans to minimize adverse and maximize positive impact of beneficiary perception of the school
About Trainer