Refund Policy

Introduction

At IPN Academy, we strive to provide high-quality workshops that empower educators with the skills and knowledge they need to excel in their professions. We understand that circumstances may change, and there may be a need to cancel your enrolment. Our refund policy outlines the conditions under which we offer refunds for our workshops.

Refund Eligibility

Time Frame for Refund Requests: Refund requests are eligible if they are made at least 48 hours before the scheduled start time of the workshop.

Method of Refund Request: Refund requests must be submitted via our official channels. This can be done through:

• Our website’s Helpdesk form and Email provided.
• Email to our support team at ipnacademy@ipnindia.in
• Phone call to our customer service at (+91) 76970 01231

Refund Process

Submission of Refund Request

To initiate a refund, please provide the following information:

• Full name of the enrolled participant
• Workshop title and scheduled date
• Reason for cancellation
• Proof of payment

Approval and Processing

Once we receive your refund request:

• We will acknowledge receipt of your request within 24 hours.
• Our team will review the request to ensure it meets the 48-hour notice requirement.
• If the request is approved, the refund will be processed within 5-7 business days.
• Refunds will be issued to the original method of payment.

Notification: You will receive a confirmation email once your refund has been processed.

Exceptions

Late Requests: Refund requests made less than 48 hours before the workshop start time will not be eligible for a refund.

Non-Refundable Situations:

• Absence from the workshop without prior notification
• Partial attendance of the workshop

Additional Information

Rescheduling: If you are unable to attend a workshop, you may request to transfer your enrollment to a future workshop of the same value. Rescheduling requests must also be made at least 48 hours before the workshop date.

Changes and Cancellations by IPN Academy: In the event that IPN Academy needs to cancel or reschedule a workshop, participants will be notified as soon as possible. Participants will have the option to receive a full refund or transfer their enrolment to another workshop.

Contact Us

For any questions or concerns about our refund policy, please contact our support team:

Email: ipnacademy@ipnindia.in
Phone: (+91) 8400700199

Thank you for choosing IPN Academy. We are committed to providing you with an exceptional learning experience.

This policy is effective as of 1st May, 2024.

By enrolling in our workshops, you agree to the terms and conditions outlined in this refund policy.

We reserve the right to modify this refund policy at any time. Any changes will be posted on our website and will take effect immediately upon posting.